1. Right of Withdrawal
You have the right to cancel a contract concluded in the shop for products to be physically delivered within 14 days without giving reasons. For electronic formats (PDF), the right of withdrawal expires with the download.
2. Cancellation Period
The cancellation period is 14 days from the day on which you or a third party named by you who is not the carrier took possession of the goods.
3. Address
To exercise your right of withdrawal, you must send us (Electrify Your Ride, Dr. Udo Kessler, Leutershausener Weg 2, 68549 Ilvesheim, email: udo@electrifyyourride.info) a clear statement (e.g. a letter sent by post or an e-mail message) about your decision to withdraw from this contract.
4. Compliance with the deadline
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of withdrawal before the cancellation period has expired.
5. Consequences of revocation
If you withdraw from a contract and we have received the goods back, we will refund all payments we have received from you, including delivery costs, within 14 days. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.
6. Right of retention
We may defer repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever occurs first.
7. Return of Goods
You must return or hand over the goods to us immediately and in any case no later than 14 days from the day on which you inform us of the cancellation of the contract. The deadline is met if you send off the goods before the period of 14 days has expired.
8. Return Shipping Costs
You bear the direct costs of returning the goods.
9. Compensation for contracts for the delivery of goods
You only have to pay for any loss in value of the goods if this loss in value is due to the handling of the goods in a way that is not necessary to establish the nature, properties and functionality of the goods.